Air Ticketing Reservation & Visa Support Service Executive

Job Description

Vacancy

02

Job Context

• A Medical Tourism Company is looking for energetic and experienced person for their Air Ticket Reservations & Visa Assistance Service.
• Job Location: Gulshan-2, Dhaka.

Job Responsibilities

• Airline ticketing & reservation (International), fare computation, product knowledge, customer Service, processing cancellations and modifications of reservations.
• Assisting clients to fill up the visa application form.
• Provide necessary support and submit relevant documents to the Embassy and Immigration Office.
• Processing payments and sending confirmation details to clients.
• Dealing with customer complaints and requests effectively and providing them with solutions as quickly as possible.
• Informing customers about additional services or special packages such as travel insurance or upgraded seats.
• Manage daily official work like making invoices and maintaining ticketing and visa-related accounts.
• Must remain updated on Airline/ Air Travel notices and circulars and update the reservation team, sales team, and others accordingly.
• Manage corporate clients through emails and other ways of communication.
• Sorting out issues that may increase the number of bookings or reservations.

Employment Status

Full-time

Educational Requirements

• Graduate in any discipline /BBA from any reputed University.

Experience Requirements

• 3 to 5 year(s)

Additional Requirements

• Only males are allowed to apply
• Candidates having experience in similar category position are highly encouraged to apply.
• The applicants should have experience in the following area(s):
• Air ticketing service, Travel agency, Visa consultancy firms.
• Should able to work under pressure.
• The incumbent should be dynamic, well organized, self-driven & have good personality.
• Must demonstrate attitude of integrity, transparence, proactive stance and positive style.
• Computer skills in Windows operating system, MS Office suite and E-mail.
• Excellent verbal and written communication skill both in Bangla and English.

Job Location

Dhaka (Gulshan)

Salary

Negotiable

Compensation & Other Benefits

• As per Company Policy

Job Qualification

• Graduate in any discipline /BBA from any reputed University.