DOM-INNO is one of the leading real estate development company in Bangladesh, specializes in developing exclusive apartment complexes in prime locations of Dhaka city. Now looking for a dynamic, energetic people who will join to move forward.
Vacancy
Not specific
Job Context
This position will be responsible for Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Including coordination with installation, sales, repair, and technical support.
Job Responsibilities
To Analyze, Monitor and determine the level of present customer satisfaction through different measurable tools and develop policies for enhancing the level of customer satisfaction under different aspect.
To provide proper protocol (from every aspect) to the Customers.
To Listen Customers Discomfort and take day to day note.
To perform jobs when & where assigned by the Departmental Head.
To develop an effective & efficient Customer Care System.
To Implement & Monitor the System.
To ensure the optimum level of Customer Satisfaction through the team.
To Guide both Pre & Post Care team.
To keep a close relationship with all valued customers and landowners.
To ensure a one stop Customer Service through efficient Team Management.
Employment Status
Full-time
Workplace
Work at office
Educational Requirements
Bachelor of Business Administration (BBA), Bachelor degree in any discipline
Bachelors in Civil Engineering having relevant experience will get preference.
Experience Requirements
At least 5 year(s)
The applicants should have experience in the following area(s): Customer Care, Customer Management, Customer Relationship Management, Customer Service, Real estate companies, Real state Developer
Additional Requirements
Age at most 38 years
Both males and females are allowed to apply
Person with disability are encouraged to apply
Job Location
Dhaka
Salary
Negotiable
Compensation & Other Benefits
T/A, Mobile bill
Salary Review: Yearly
Festival Bonus: 2
Job Qualification
Bachelor of Business Administration (BBA), Bachelor degree in any discipline
Bachelors in Civil Engineering having relevant experience will get preference.
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