Associate Manager – Customer Analytics (BIU)

Job Description

Vacancy

Not specific

Job Responsibilities

• Work on data analysis and development of conclusions and recommendations for stakeholders;
• Design and execute analytics practices to generate data-driven insights and recommendations for marketing leadership;
• Design, build, automate and maintain well-structured data marts. Proactively address any issues with data quality, accuracy, and completeness;
• Apply critical thinking to resolve data issues and combine data from multiple systems through tools such as SQL, SAS, Python, R, etc;
• Identify opportunities and threats for the Bank through analysis of market conditions and trends, existing KPI reports, executive leadership guidance, and ad hoc data warehouse research;
• Analyze strategy performance by distilling massively complex data into concise and actionable recommendations;
• Present recommendations for strategy improvements and provide strong justifying evidence to defend these recommendations. Gain alignment across work groups and implement these changes;
• Create and maintain strong working relationships with multiple business teams, technology teams, and key vendors;
• Produce a range of dashboards, reports, and presentations.

Employment Status

Full-time

Educational Requirements

• Masters/Bachelor’s degree from reputed universities with a satisfactory academic track record;
• Candidates having a degree in Engineering or Technology will get preference;

Experience Requirements

• At least 2 year(s)

Additional Requirements

• At least 2 years of work experience in a relevant field;
• Good analytical ability and attention to detail is a must;
• Proficiency in PL/SQL language in Oracle/SQL Server/MySQL & R/Python Power BI, Tableau, Qlik View, OBIEE, Business Objects or any business intelligence tool, data warehouse tools like Informatica/ODI/SSIS will be an added advantage;
• Understanding of Debit, Credit, Prepaid Cards, Loans and Deposit product dynamics under Retail and SME banking will be an added advantage;
• Proactive, passionate, and with a can-do attitude;
• Good communication and interpersonal skills;
• Honest and carries high personal integrity;
• Self-propelled, proficient in customer-centricity, team player, and capable of meeting deadlines.

Job Location

Anywhere in Bangladesh

Job Qualification

• Masters/Bachelor's degree from reputed universities with a satisfactory academic track record;
• Candidates having a degree in Engineering or Technology will get preference;