Call Center Associate (International Call Center)

Job Description

Key Selling Points

International call center.

Vacancy

10

Job Context

Impel Service and Solutions Ltd., one of the largest BPO organizations in Bangladesh, is looking for some dynamic and smart candidates for one of its international call center processes (USA based). Candidate should have the mindset to work night shifts along with a professional level grab on English communication.

Job Responsibilities

• Need to receive inbound and generate outbound calls for appointment booking purposes.
• Sending and replying to emails to customers.
• 9 hours work shifts between 7 PM-7 AM.
• Working days: Monday-Friday (incl. Govt. Holiday).
• Candidates with an American/British/Australian accent will get the preference.

Employment Status

Part-time

Workplace

• Work at office

Educational Requirements

• A Level
• Skills Required: English speaking, Good English communication skills (verbal and Written)

Experience Requirements

• At least 1 year(s)
• The applicants should have experience in the following area(s):
  International Call Center
• Freshers are also encouraged to apply.

Additional Requirements

• Age 18 to 25 years
• Candidate must have fluency in English
• Should have sound knowledge of Business communication (Oral & Written)
• American/British/Australian accent
• Should have the capability to understand USA, Canadian and Australian accent

Job Location

Dhaka (Uttara)

Salary

Tk. 16000 – 20000 (Monthly)

Job Qualification

• A Level
• Skills Required: English speaking, Good English communication skills (verbal and Written)