Call Center Associate (Night Shift, Male only)

Job Description

Key Selling Points

Basic office application knowledge, Accounting Data Entry, Data Entry, English typing, and Fast typing skills.

Vacancy

10

Job Context

LEVERnGEAR Ltd. (A sister concern of CLAREx) is looking for a Call Center Associate who is willing to work on an international call project as a medical billing representative.

Job Responsibilities

• Manage a large number of outbound calls to USA customers promptly.
• Applicants have to be fluent in English speaking and be able to work at night shift.
• Find out what the customer needs, clarify the issue, and provide solutions or alternatives.
• Collecting and digitizing data such as invoices, canceled bills, client information, and financial statements.
• Maintaining a detailed and organized storage system to ensure data entries are complete and accurate.
• Communication with the insurance company to claim the charge.
• Keeping a record of hard copy data such as invoices, inventory checklists, and other financial documents.
• Establishing data entry standards by continually updating filing systems to improve data quality.
• Addressing data inconsistencies by working with administrative staff to locate missing data.
• Attending to data queries and reporting any major data errors to management.
• Data entry according to time frame.
• Adhering to best data management practices and maintaining a high standard of accuracy and efficiency.
• Reminder to the Insurance company about a pending charge.
• Discussion with patients or attendees about the experience they had.
• Able to earn a good review from clients with good conversation.
• Convince and promise the client in case they have a bad experience.
• Other works assigned by the management.

Employment Status

Full-time

Workplace

• Work at office

Educational Requirements

• A Level
• HSC, A & O Level-English medium students, Bachelor’s degree in any discipline, or running BA in English students encouraged to apply).

Additional Requirements

• Age at least 18 years
• Only males are allowed to apply
• Basic office application knowledge, Accounting Data Entry, Data Entry, English typing, and Fast typing skills.
• Person with disability are encouraged to apply

Job Location

Dhaka

Salary

• Negotiable
• We will pay per hour basis. We are willing to pay higher rates for experienced and skilled people.

Compensation & Other Benefits

• Over time allowance
• Salary Review: Yearly
• Festival Bonus: 2
• Snacks

Job Qualification

• A Level
• HSC, A & O Level-English medium students, Bachelor's degree in any discipline, or running BA in English students encouraged to apply).