Customer Care Executive - bnjobs.com

Customer Care Executive

Tianshi (Bangladesh) Co. Ltd.

  • Customer Support/Call Centre
  • Full time
  • 2 years ago
  • Dhaka

Job Description

Vacancy

01

Job Context

    Provide our customers with the best-in-class customer service. Provide products information .Taking sales order from the customer.

Job Responsibilities

  • Provide excellent customer service to enhance customers experience.
  • Respond to customer inquiries via online messages and over the phone
  • Initiate sale, process the sale, follow up.
  • Provide after-sales support to gather important feedback from customers.
  • Assist Operations & Management team to run smooth business in daily tasks.
  • Tiasnshi Bangladesh Co.Ltd works with both B2B and B2C clients.

Employment Status

Full-time

Workplace

  • Work at office

Educational Requirements

  • Bachelor degree in any discipline.
  • Skills Required: Call Center/Front desk.

Experience Requirements

  • At least 1 year(s)

Additional Requirements

  • Age 22 to 32 years
  • Both males and females are allowed to apply
  • The applicants should have experience in the following area(s):
  • Customer Care, Front desk.
  • Excellent written and verbal communication skill in English
  • Customer Service Attitude and cares to serve
  • Able to Multi-Task
  • Can work under pressure
  • Willingness to learn and grow professionally
  • Interest in E-commerce, Social Media

Job Location

Dhaka

Salary

    Negotiable

Compensation & Other Benefits

  • Performance bonus
  • Salary Review: Yearly
  • Festival Bonus: 2

Job Qualification

  • Bachelor degree in any discipline.
  • Skills Required: Call Center/Front desk.
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