Customer Care Executive

Job Description

Vacancy

02

Job Context

• Job Context: Please apply who are actually skilled in this area.
• Job Location: Purana Paltan, Dhaka.

Job Responsibilities

• Handle incoming call and outgoing call with greeting in a professional way.
• Manage different software and tools.
• Strong communication skills along with active listening.
• Provide product and service information to customers
• Maintain clients record and follow up system.
• Resolve customers complaints.
• Communication with customer for installment collection.
• Collect necessary information from clients.
• Able to communication in English with Foreigners visiting the office, or speaking over telephone.
• Must have smart attitude and be well presentable.
• Energetic & Dedicate about work.
• Excellent communication skills both writing and speaking ability with proper English and Bangla pronunciation.
• Carry out account’s related job including perpare money receipt, verification of bill, voucher posting& prepare daily & monthly statement prepare any check debit & cradit voucher.
• Computer knowledge: Email, MS- Excel, MS- Word, Bangla & English typing
• Assist admin team members or other dept. member for related works.

Employment Status

Full-time

Educational Requirements

• M.B.A./B.B.A./Graduation in any reputed institute.

Experience Requirements

• At least 2 year(s)

Additional Requirements

• Age 22 to 35 years
• Both males and females are allowed to apply
• Skills Required: Call Center, Customer Care.
• The applicants should have experience in the following area(s):
• Customer care

Job Location

Dhaka (Paltan)

Salary

Negotiable

Job Qualification

• M.B.A./B.B.A./Graduation in any reputed institute.