Customer Care Executive (Morning & Evening Shift) - bnjobs.com

Customer Care Executive (Morning & Evening Shift)

Delivery Tiger

  • Customer Support/Call Centre
  • Full time
  • 2 years ago
  • Dhaka

Job Description

Vacancy

5

Job Context

  • Working Time:
  • Morning Shift : 10 am – 6 pm
  • Evening Shift 2 pm – 10 pm
  • Job Location: Lalmatia , Mirpur-01

Job Responsibilities

  • Receive & make calls to the customers.
  • Capable of handling customer queries & complaints instantly.
  • Capable of handling Inbound/outbound calls.
  • Collect customer’s feedback.
  • Must be able to work by shifting & willingly work in Govt holidays.
  • Strong interpersonal and communication skills.
  • Ensure customer satisfaction.
  • Positive attitude and self motivated.
  • Make a Report to the Supervisor.

Employment Status

Full-time

Workplace

  • Work at office

Educational Requirements

  • Bachelor degree in any discipline
  • Skills Required: Computer skill

Experience Requirements

  • 1 to 2 year(s)
  • Freshers are also encouraged to apply.

Additional Requirements

  • Age 22 to 35 years
  • Both males and females are allowed to apply
  • The applicants must have experience in the following business area(s): E-commerce , Courier company , Facebook page , Customer Support through Phone , Tel Marketing, Call Center Supervision/ Management
  • Strong interpersonal & communication skills.
  • Computer Literacy is must , English & Bangla typing speed minimum 40 wpm .
  • Experienced candidates will get high preference.
  • Ability to navigate through software applications.
  • Responsible, reliable, highly energetic, polite and hardworking, Punctual.
  • Co-operative and challenging mentality to work with team members.
  • Communicate clearly over the phone and demonstrate good listening skills.
  • Must have excellent communication skills in English.
  • Mirpur, Adabor, Mohammadpur, Dhanmondi, Jhigatola area’s candidates are encouraged to apply.

Job Location

Dhaka

Salary

    Tk. 9000 – 10000 (Monthly)

Job Qualification

  • Bachelor degree in any discipline
  • Skills Required: Computer skill
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