Customer Care Rep. (Night Shift)

Job Description

Key Selling Points

Need someone who is a fully Fluent English Speaker preferentially from an English Medium Background.

Vacancy

03

Job Context

• We are looking for fluent English-speaking candidates preferentially from English Medium backgrounds or candidates who have International call center experience to work on our project.
• Working day is 6 days a week.
• Must be willing to work long term (be willing to stay for 1 year or more).
• 8-Hour Night Shift schedule (10 PM to 6 AM) with possible Paid Over Time work.

Job Responsibilities

Job responsibility will include taking inbound calls from American customers and solving their queries.

Employment Status

Full-time

Workplace

• Work at office

Educational Requirements

• We will prefer candidates from English Medium Background, or those who have good IELTS Score (8 or above).
• North South University,American International University Bangladesh,BRAC University,United International University students will get preference
• Skills Required: Fluent in speaking English

Experience Requirements

• At least 2 year(s)
• The applicants should have experience in the following area(s):
  Call Center, Customer Care
• Freshers are also encouraged to apply.

Additional Requirements

• Age at least 18 years
• Both males and females are allowed to apply
• If you are not a fluent English speaker and do not have good listening or speaking skills in English, please DO NOT APPLY. We are looking for people who are extremely good in both.

Job Location

Dhaka (Uttara)

Salary

Tk. 22000 (Monthly)

Compensation & Other Benefits

• Provident fund, Over time allowance
• Lunch Facilities: Full Subsidize
• Salary Review: Yearly
• Festival Bonus: 2
• Possible Increment After 1 Year depending upon Performance and Dedication
• Dinner/Lunch is Provided
• Extra Payment for working on Holidays (Eid, Christmas, etc.)
• After 1 Year eligible to get 12 paid annual leaves per year.

Job Qualification

• We will prefer candidates from English Medium Background, or those who have good IELTS Score (8 or above).
• North South University,American International University Bangladesh,BRAC University,United International University students will get preference
• Skills Required: Fluent in speaking English