Customer Service Executive

Job Description

Vacancy

3

Job Context

Location : UTTARA AND DHANMONDI

Job Responsibilities

• Receive phone calls, respond to clients in social media and keep track of all orders, maintain sales and client database.
• Handle customers’ query, must be capable to manage customers’ requirements, complains over phone.
• Gather product knowledge to deliver proper information to customers.
• Communication with courier service providers and maintain delivery records.
• Support to organize product record, manage vendors and suppliers with proper record keeping.
• Must be well mannered to maintain excellent communication with all customers.
• Able to work under pressure.
• Overall support the team for increasing sales.
• Any other relevant works as assigned by the authority.

Employment Status

Full-time

Educational Requirements

• Bachelor degree in any discipline

Additional Requirements

• Age 22 to 37 years
• Only females are allowed to apply

Job Location

Anywhere in Bangladesh

Salary

Tk. 13000 – 15000 (Monthly)

Compensation & Other Benefits

• Lunch Facilities: Full Subsidize
• Salary Review: Yearly
• Festival Bonus: 2

Job Qualification

• Bachelor degree in any discipline