Customer Support Executive (Female) – bnjobs.com

Classic IT & Sky Mart Ltd.

Customer Support Executive (Female)

  • Customer Support/Call Centre
  • Full time
  • 3 weeks ago
  • Dhaka

Job Information

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    Salary Taka 10000-20000 / Monthly
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    Shift Full-time (9am-5pm)
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    No. of Openings 10 openings
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    Job Experience : 5 year

Job Description

Vacancy

10

Job Context

  • 7 Working Days non-paid training(No fees required)
  • 3 months Probation period.
  • Work days: Saturday – Thursday (Fridays are off).
  • Work hours: 10am – 8pm.
  • Job Location: House # 30( Level-3), Road # 3/D, Sector # 9, Uttara, Dhaka-1230.

Job Responsibilities

  • Handle incoming calls and outgoing calls with greeting in a professional way.
  • Manage different softwares, tools and websites. (Training will be provided)
  • Strong communication skills along with active listening.
  • Provide product and service information to customers.
  • Maintain clients record and follow up system to our CRM Software.
  • Resolve customers’ complaints.
  • Communication with customer for setup website
  • Collect necessary information from clients.
  • Occasionally, You Need to Visit nearby clients for meeting purposes. (You will be accompanied by another staff member).
  • Must have a smart attitude and be well presentable.
  • Energetic & Dedicated about work.
  • Excellent communication skills both writing and speaking ability with proper English and Bangla pronunciation.
  • posting, preparing daily & monthly statements.
  • Computer knowledge: Email, MS- Excel, MS- Word, Bangla & English typing
  • Assist admin team members or other dept. member for related works.

Employment Status

Full-time

Educational Requirements

  • Bachelor degree in any discipline

Experience Requirements

  • 1 to 5 year(s)
  • Freshers are also encouraged to apply.

Additional Requirements

  • Age 18 to 28 years
  • Only females are allowed to apply

Job Location

Dhaka (Uttara)

Salary

  • Tk. 10000 – 17000 (Monthly)
  • There will be a couple of ways of bonus income.

Job Qualification

  • Bachelor degree in any discipline
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