Customer Support Executive & Junior Operation Office

Job Description

Vacancy

10

Job Context

• Company Type: Online Travel Agency
• Job Timing: 6 days in a week, Roster basis

Job Responsibilities

• Able to work on a shifting basis
• Receive inbound/outbound call, email correspondence with customers & suppliers
• Candidates have to aware of the company’s services/products details
• Standard Bengali & English-speaking ability with clear vocal
• Problem solver, curious to learn and result oriented
• Strong analytical approach to problem-solving
• Must able to work under pressure
• Coordination & better communication skill
• Candidate must able to serve from home in any circumstances

Employment Status

Full-time

Workplace

• Work from home, Work at office

Educational Requirements

• Bachelor degree in any discipline

Experience Requirements

• At most 2 year(s)
• The applicants should have experience in the following area(s):
  Tour and Travel Agency, Customer Support/ Client Service, online travel agency, Work as a travel agency or relevant work
• The applicants should have experience in the following business area(s):
  Travel Agent
• Freshers are also encouraged to apply.

Additional Requirements

• Age 21 to 28 years
• Person with disability are encouraged to apply

Job Location

Dhaka

Salary

• Tk. 20000 – 25000 (Monthly)
• Salary is negotiable for potential candidates

Compensation & Other Benefits

• Mobile bill, Medical allowance, Insurance, Over time allowance
• Salary Review: Yearly
• Festival Bonus: 2
• Festival bonus, Insurance, Over Time Allowances can be avail after complition of probation period (1 year).

Job Qualification

• Bachelor degree in any discipline