Customer Support Executive - bnjobs.com

Customer Support Executive

Sky IT

  • Customer Support/Call Centre
  • Full time
  • 2 years ago
  • Dhaka

Job Description

Vacancy

15

Job Context

    Fresher are Running Students Apply Allowed.

Job Responsibilities

  • Provide excellent customer service and give precise information to the customer ensuring customer satisfaction.
  • Identify customer needs, clarify information and provide solution to customer queries
  • Manage social media queries.
  • Process confirm order for internal invoice.
  • Perform every call actively to solve Clint’s problem.
  • Refer unsolved customer grievances to designated person for further investigation
  • Obtain and examine all relevant information in order to assess validity of complains and to determine possible cause.
  • Report and coordinate to team leader.
  • Maintain strong collaboration with other departments

Employment Status

Full-time, Part-time, Internship

Workplace

  • Work at office

Educational Requirements

  • SSC
  • /HSC/Bachelor degree running Students Apply Allowed.

Additional Requirements

  • Age 18 to 30 years
  • Both males and females are allowed to apply

Job Location

Dhaka

Salary

    Tk. 10000 – 17000 (Monthly)

Compensation & Other Benefits

  • T/A, Mobile bill, Medical allowance, Performance bonus
  • Salary Review: Yearly
  • Festival Bonus: 2

Job Qualification

  • SSC
  • /HSC/Bachelor degree running Students Apply Allowed.
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