Executive – Customer Service

Job Description

Vacancy

100

Job Context

The US-Bangla Airlines Ltd. (USBA), the largest private airline in the country will hire some self-motivated, enthusiastic and energetic people to work as “Executive” in its Customer Service Department in different stations.

Job Responsibilities

• Check-In & Boarding
• Taking care of VIP, CIP & Wheel Chair, and any other special needs of passengers.
• Ensure excellent customer services are extended to the customer
• Taking care of the disabled passengers
• Mishandling baggage issues to be monitored
• Handing customers depending on the situation
• Taking care of the cargoes that are incoming and outgoing, working on overweight charges and baggage reconciliation of flight

Employment Status

Full-time

Educational Requirements

• Bachelor degree in any discipline
• Candidate with English medium (‘O’ level & ‘A’ level) background or foreign degree will get preference.
• Skills Required: ability to work as a team, Excellent communication, Strong interpersonal skill, Time Management

Additional Requirements

• Age 22 to 30 years
• Both males and females are allowed to apply
• Height: Male 5.6″ & Female 5.2″
• Should have good computer operating knowledge.
• Good communication skills
• Should have the habit to work under pressure.
• Work in a team
• Working experience in any airline in Customer Service/Ground Service/Airport Service will be preferred

Job Location

Anywhere in Bangladesh

Salary

• Joining Salary will be maximum up to TK. 35,000/-(Thirty Five Thousand Only) Salary Review: After confirmation of service on completion of 06 (Six) months`

Compensation & Other Benefits

• Medical allowance, Provident fund, Insurance, Gratuity
• Lunch Facilities: Full Subsidize
• Salary Review: Yearly
• Festival Bonus: 2
• Yearly Free of Cost Air Ticket (Excluding VAT) (Domestic & International in USBA Destination)

Job Qualification

• Bachelor degree in any discipline
• Candidate with English medium ('O' level & 'A' level) background or foreign degree will get preference.
• Skills Required: ability to work as a team, Excellent communication, Strong interpersonal skill, Time Management