Executive/ Sr. Executive (Credit Realization Department)

Job Description

Vacancy

Not specific

Job Context

Face-to-Face Customer Support, Customer Support through Phone & Software QC (Quality Control) of Customer Service, Online (web/ e-mail) Support, Guest Relations/ Services, Collection.

Job Responsibilities

• Responsible for Revenue Collection from different clients.
• Responsible for issuing money receipts against all the payments.
• Responsible for maintaining the proper record of clients i.e. individual file of client with application from, copy of agreement, Money receipts, Letters etc.
• To prepare for Daily Collection, Monthly Revenue Collection statement.
• To Prepare for Monthly outstanding and pending agreement list etc.
• To monitoring the target of revenue collection.
• To follow up the overdue status, strategy making to reduce the overdue position.
• To follow up the loan process & loan collection on behalf of the client from various financial institutions.
• To prepare the clients final statement of accounts.
• To prepare the rebate calculation of advance payment & interest calculation of delay payment.
• To collect the due installment timely.
• Responsible for communicating with different clients time to time over phone, invoice letter.
• Responsible for issuing letter of Reminder to the clients in case of failure of the scheduled payment.
• Responsible for issuing letter of warning to the clients before cancellation if necessary.
• Responsible for issuing the letter of cancellation of the allotment if necessary.
• Responsible for refunding the amount that the client will get by due if cancellation of allotment.
• Responsible for issuing certificate of the payment clearance.
• Reconcile with accounts department for client clearance.
• Responsible to meet tough situation with clients.
• Responsible to maintain good relation till registration with the client to uphold the goodwill of company.
• Any other activities as and when required by the Management.

Employment Status

Full-time

Workplace

• Work at office

Educational Requirements

• Bachelor degree in any discipline

Experience Requirements

• 3 to 7 year(s)
• The applicants should have experience in the following area(s):
  Accounting, Credit Realization
• The applicants should have experience in the following business area(s):
  Real Estate

Additional Requirements

• Age 22 to 35 years
• Only females are allowed to apply
• Must be experienced 3 to 7 years on Credit realization Department in real estate , developer , or tourism sector.
• Should have sound computer proficiency specially MS Office Package, CRM software, excellent interpersonal skill, leadership quality and good command over written & spoken English.
• Ready to work under stress & pressure.

Job Location

Dhaka (Gulshan)

Salary

Negotiable

Compensation & Other Benefits

• T/A, Mobile bill, Performance bonus
• Salary Review: Yearly
• Festival Bonus: 2

Job Qualification

• Bachelor degree in any discipline