Executive/ Sr. Executive (Customer Support)

Job Description

Vacancy

01

Job Responsibilities

• Communication with customer for installment collection.
• Maintain clients record and follow up.
• Provide service information to clients.
• Collect necessary information from clients.
• Receiving Customer’s complaints, Observation etc. and resolving with proper communications with concerned Departments.
• Answering customer queries through various social media platforms
• Excellent communication skills both writing and speaking ability with proper English and Bangla pronunciation.
• Record customer details as per management guideline.
• Regular follow-up with existing clients.
• Documentation & dealing regarding Allotment, Change, Registration, Cancellation Etc.
• Apartment and Project handover related documentation, communication and execution.
• Daily/Weekly/Monthly analytical report to the management.

Employment Status

Full-time

Educational Requirements

• Minimum Bachelor degree in any discipline.

Additional Requirements

• Age 25 to 35 years
• Both males and females are allowed to apply
• At least 2 years of experience in relevant field.
• Must have knowledge for Bangla & English both typing in Computer.
• Strong written and verbal communication.
• Smart communication & Social Media.

Job Location

Dhaka

Salary

Negotiable

Compensation & Other Benefits

• As per the company policy.

Job Qualification

• Minimum Bachelor degree in any discipline.