Front Office Executive –

Front Office Executive

Sky City Hotel

  • Hospitality/ Travel/ Tourism
  • Full time
  • 1 year ago
  • Dhaka

Job Description



Job Responsibilities

  • Perform all check-in and check-out tasks.
  • Take reservation over phone call.
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay).
  • Welcome guests upon their arrival and assign rooms.
  • Provide information about our hotel, available rooms, rates and amenities.
  • Respond to clients’ complaints in a timely and professional manner.
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs.
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests.
  • Upsell additional facilities and services, when appropriate.
  • Maintain updated records of bookings and payments Employment Status.

Employment Status


Educational Requirements

  • Bachelor degree in any discipline
  • Minimum Graduate in any discipline.

Experience Requirements

  • At least 3 year(s)

Additional Requirements

  • Age 20 to 30 years
  • Both males and females are allowed to apply
  • Candidate must have to excellent knowledge about NICE Hotel management software.
  • Speaking and Writing English is must.
  • Proven working experience in a front office handling receptionist responsibility.
  • Proficient with Microsoft Office Suite.
  • Professional appearance.
  • Ability to be resourceful and proactive in dealing with issues that may arise.
  • Ability to organize, multitask, prioritize and work under pressure.
  • Should be able to operate Computer, telephone/Fax, email, Electronic payment gadgets.
  • Should be able to communicate and work with foreigners.

Job Location



  • Tk. 10000 – 14000 (Monthly)
  • Service Charge

Compensation & Other Benefits

  • Lunch Facilities: Partially Subsidize
  • Festival Bonus: 2

Job Qualification

  • Bachelor degree in any discipline
  • Minimum Graduate in any discipline.
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