Junior NOC Engineer - bnjobs.com

Junior NOC Engineer

DING

  • IT & Telecommunication
  • Full time
  • 2 years ago
  • Dhaka

Job Description

Vacancy

Not specific

Job Context

    Reporting to NOC Manager, the successful candidate will work as part of IT Operations team! Their role will include 24/7 monitoring production, corporate, and security environment of Ding.

Job Responsibilities

  • Work as part of a 24/7 NOC monitoring team, providing world class support to both our internal stakeholders and partners
  • Troubleshoot issues related to all aspects of our systems – from website, server, network and database
  • Identify situations where escalation to our level 2 support team is required
  • Monitor multiple alert and monitoring tools to identify possible system issues
  • Create daily reports to share outage updates with fellow team members and the wider stakeholders in our business
  • Ability to work a flexible schedule (day shift and nightshift)

Employment Status

Full-time

Workplace

  • Work from home, Work at office

Educational Requirements

  • Bachelor of Science (BSc) in Computer Science Engineering

Experience Requirements

  • 1 to 2 year(s)

Additional Requirements

  • Age 22 to 30 years
  • Experience managing and supporting network infrastructures
  • Relevant Background Studies such as BSc in CSE/EEE
  • Previous experience in identifying issues and successfully following them through to completion
  • Familiarity with one (or more) of the following monitoring tools – Nagios, Zabbix, Datadog, Kibana
  • Knowledge in managing and supporting VPN’s
  • Exposure working in a busy technical support environment
  • Fluent English is essential
  • Excellent time management and organizational skills, and ability to handle multiple concurrent tasks and projects with minimal supervision
  • Fluent English is essential. Good oral and written communication skills, and ability to address conflict with others constructively
  • Team player who enjoys working in a collaborative environment
  • Exceptional attention to detail

Job Location

Dhaka (Banani)

Job Qualification

  • Bachelor of Science (BSc) in Computer Science Engineering
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