Officer, Merchant Acquiring

Job Description

Vacancy

Not specific

Job Responsibilities

• Sign-up POS and QR Code merchants, set up POS terminals and QR Code stickers at the merchant’s point, and provide training to new and existing merchants;
• Maintain strong business relationships with merchants in the assigned zone through support services for increasing merchant base and business growth;
• Call upon merchants to demonstrate how credit/debit card acceptance can increase their sales and explain to them about merchant discount benefits, depository arrangements, and service facilities;
• Ensure smooth acceptance of cards at the merchant points to maximize customer satisfaction;
• Monitor merchant performance and ensure that fraud risk is minimum and all compliance factors (e.g. Merchant KYC) are accomplished properly;
• Ensure that all merchant queries are effectively handled;
• Actively involved in promotions and campaigns with merchants to achieve high acquiring growth for the cards business;
• Visit merchants to promote debit and credit cards;
• Monitor and supervise merchant support executives

Employment Status

Full-time

Educational Requirements

• Masters / Bachelor’s degree preferably in Business background from UGC approved universities with satisfactory academic track record

Experience Requirements

• At least 2 year(s)

Additional Requirements

• At least 2 years of work experience in a relevant field;
• Understanding of cards (Debit, Credit, Prepaid Cards, etc.) key components and business drivers;
• Good analytical ability;
• Proactive, passionate, and go-getter attitude;
• Extrovert personality with good communication and interpersonal skills;
• Proficiency in Microsoft Office package;
• Self-propelled, proficient in customer-centricity, team player, and capable to meet deadlines.

Job Location

Dhaka, Sylhet

Job Qualification

• Masters / Bachelor’s degree preferably in Business background from UGC approved universities with satisfactory academic track record