Reservation Executive

Job Description

Job Context

• Neuron Tours & Travels Care is one of the fastest growing agents of all airlines operating from Bangladesh and International. We have instant Holiday package reservation and ticketing system to provide better & emergency service to you at any time.
• We are looking for a Male Reservation Executive for ticketing at our Dhaka office:

Job Responsibilities

• Candidates are expected to be goal-oriented, confident, quick learner, and very good in English speaking and writing. We are looking for energetic, hard-working, smart, punctual, honest, and self-motivated individuals to fulfill the following post.
• Roles and Responsibilities:
• Excellent knowledge in Airline Reservation – Booking of airlines through Amadeus, Galileo & Sabre system, preparation of Itineraries, refund, reissue, fare calculation etc.
• Experience in Hotel Bookings, Preparing Holiday Packages & Visa related services.
• Knowledge on Flight search, various types of Fares, Itinerary options, Issue, Re-Issue, Cancellation, Void, Refund, EMD, Queue Check and related works. Prompt response with the clients to ensure best possible offers, services & support. Quick response to client’s query through phone, email and social media.
• Keep a strong relationship and coordination with all the Airlines, service providers & other suppliers and as well as the valued passengers.
• Take complaints and valued suggestions from the customers, follow up properly when any issue arises.
• Inform customers about our products and services, use unique selling points to highlight our product features over the call or email.
• Keep updated knowledge of Airline’s offers, Travel notices & circulars and update the concerns accordingly.
• Any other relevant duties as and when assigned by the management for the betterment of the company.
• Quick respond to client’s query through phone, email and social media.

Job Qualification

• Bachelor degree in any discipline