Sales and Service Engineer (EGP Expert) –

Sales and Service Engineer (EGP Expert)

Glassco Scientific & Analytical Company

Job Description



Job Context

  • Glassco Scientific & Analytical Company is an Importer, indenter, Whole seller, Retailor and Supplier of All kinds Scientific & Laboratory Equipment all over Bangladesh Specially to the sector of Pharmaceutical industry, Hospital, Public & Private University, Research Institute, Health Lab, Environmental Lab, Dying & Knitting industry etc. all kinds of Laboratory instruments like Chromatography system, Testing meters, lab Glassware, Plastic ware Textile testing equipment, Weight Scales, Balance, Platform scales & laboratory Machinery, We are also the stockholder of Pharmaceutical instruments & Row Material, Industrial QC products, Chemistry, Biology, Microbiology, Physics lab and water testing kits, Environmental and Fisheries all over Bangladesh.
  • Workplace: Work at office and visit the client all over Bangladesh

Job Responsibilities

  • Installation & Maintenance / Service for Laboratory Instrument.
  • Conduct Installation , Commissioning and Operational training on Laboratory instruments
  • Trouble Shoot/Diagnosis / Repair of Laboratory Instrument.
  • Update Technical Knowledge and apply to grow.
  • Prepare Databases of Customers and update on regular basis.
  • Monthly report on Service and activities to the Manager responsible.
  • Develop a Brand image for the company by Installing Lab Instrument and Ensuring quality Service to clients.
  • Ensure the customer fast and in time Service and maintenance of the equipment
  • Visit to the prospective customer’s Laboratory.
  • Follow up call to the present client like RI, EI, H&PI, TDI.
  • Coordinate between Management, Quality Control, Maintenance, Tender & Quotation, Procurement and other related teams to ensure smooth Business Growth.
  • Planning and execution to ensure minimize order & installation & Delivery time.
  • Raise purchase requisition for Spare Parts, Accessories of Lab Equipment/material requirements and to ensure that materials are properly available.
  • Collect, analyze, summarize and present Maintenance & Service data, information and trends to management.
  • Support and lead continuous improvement, problem solving and process improvement activities.
  • E-GP tender submit.
  • Visit New Places To Find New Customers & Belt good relationship With Customer.
  • Any other task assigned by Management.

Employment Status


Educational Requirements

  • Bachelor Degree in any Reputed Institute.

Additional Requirements

  • Skills Required: Ability to problem solve, adoptability of quick change over, Good interpersonal and communication skills, Leadership, team work.
  • Career Highlights: Adequate Knowledge in MS Office. Email marketing, Facebook marketing, Digital Content Writing.
  • Personal Highlights: Hardworking & Passionate. Punctual, Pious, Sincere, Honest, Self -Motivated, capable to work under pressure.
  • 2 to 3 year(s) The applicants should have experience in the following business area(s): Laboratory instruments.

Job Location

Anywhere in Bangladesh



Compensation & Other Benefits

  • T/A, Mobile bill, Provident fund, Gratuity, Lunch Facilities: Partially Subsidize
  • Salary Review: Yearly
  • Festival Bonus: 2
  • Other benefits: as per company policy

Job Qualification

  • Bachelor Degree in any Reputed Institute.
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