Senior Executive – Air Ticketing and Reservation

Job Description

Vacancy

1

Job Context

Job Location: Dhaka (Ka-27, Kuril, Progati Sharani, Vatara, Dhaka- 1229) West Side of Jamuna Future Park.

Job Responsibilities

• Airline Ticketing & reservation: Creating PNR, Issuing and Reissuing Tickets using GDS (Travelport, Saber & Amadeus), Fare computation, Product knowledge, Customer Service, Processes cancellations and modifications of reservations.
• Sell Tickets and Reservations.
• Market Visit, client hunt, creating market opportunity.
• Monitor & follow-up the individual, monthly, quarterly and yearly sales target.
• Provide periodic air product training to Sales Department to minimize internal administrative errors and to ensure their communication with guests is as accurate as possible.
• Relationship Maintain with Airlines & GDS personnel.
• Dealing with customer complaints and requests effectively and courteously, providing or seeking solutions as quickly as possible.
• Monitor market fares versus air add-on charts and recommend changes as necessary from published fares, group fares, fare sales, web, low-cost carriers, airline contracts, and consolidators
• Manage Daily Official works. Making invoices & maintaining ticketing and visa-related accounts.
• Manage corporate clients through emails and other ways of communication.
• Must remain updated on Airline/ Travel notices and circulars and update the reservation team, sales team, and others accordingly.
• All other duties as directed by the Management.

Employment Status

Full-time

Workplace

• Work from home, Work at office

Educational Requirements

• Bachelor degree in any discipline
• Skills Required: Cash management, Computer skill

Experience Requirements

• At least 5 year(s)

Additional Requirements

• Both males and females are allowed to apply
• The applicants should have experience in the following area(s): Accounts, Communication, Computer skill
• The applicants should have experience in the following business area(s): Airline, Tour Operator, Travel Agent

Job Location

Dhaka

Salary

Negotiable

Job Qualification