Senior Executive - Air Ticketing and Reservation -

Senior Executive – Air Ticketing and Reservation

Fly World Tours and Travel (BD)

Job Description



Job Context

    Job Location: Dhaka (Ka-27, Kuril, Progati Sharani, Vatara, Dhaka- 1229) West Side of Jamuna Future Park.

Job Responsibilities

  • Airline Ticketing & reservation: Creating PNR, Issuing and Reissuing Tickets using GDS (Travelport, Saber & Amadeus), Fare computation, Product knowledge, Customer Service, Processes cancellations and modifications of reservations.
  • Sell Tickets and Reservations.
  • Market Visit, client hunt, creating market opportunity.
  • Monitor & follow-up the individual, monthly, quarterly and yearly sales target.
  • Provide periodic air product training to Sales Department to minimize internal administrative errors and to ensure their communication with guests is as accurate as possible.
  • Relationship Maintain with Airlines & GDS personnel.
  • Dealing with customer complaints and requests effectively and courteously, providing or seeking solutions as quickly as possible.
  • Monitor market fares versus air add-on charts and recommend changes as necessary from published fares, group fares, fare sales, web, low-cost carriers, airline contracts, and consolidators
  • Manage Daily Official works. Making invoices & maintaining ticketing and visa-related accounts.
  • Manage corporate clients through emails and other ways of communication.
  • Must remain updated on Airline/ Travel notices and circulars and update the reservation team, sales team, and others accordingly.
  • All other duties as directed by the Management.

Employment Status



  • Work from home, Work at office

Educational Requirements

  • Bachelor degree in any discipline
  • Skills Required: Cash management, Computer skill

Experience Requirements

  • At least 5 year(s)

Additional Requirements

  • Both males and females are allowed to apply
  • The applicants should have experience in the following area(s): Accounts, Communication, Computer skill
  • The applicants should have experience in the following business area(s): Airline, Tour Operator, Travel Agent

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