Sr. Executive/ Asst. Manager Catering Sales –

Sr. Executive/ Asst. Manager Catering Sales

Sheraton Dhaka

  • Hospitality/ Travel/ Tourism
  • Full time
  • 1 year ago
  • Dhaka

Job Description


Not specific

Job Responsibilities

  • Maximizing Revenue & Managing Profitability:
  • Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals.
  • Proactively solicits affiliate business associated with citywide events
  • Understands the overall market – competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
  • Maximizes revenue by up-selling packages and creative food and beverage offerings.
  • Identifies and implements process improvements and best practices.
  • Gains understanding of the hotel’s primary target customer and service expectations.
  • Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and the business.
  • Managing Sales Activities
  • Manages the sales efforts for the hotel related to local social catering business.
  • Responds to incoming catering opportunities for the hotel.
  • Closes the best opportunities for the hotel based on market conditions and hotel needs.
  • Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
  • Designs, develops, and sells creative catered events.
  • Develops and manages catering sales revenue and operation budgets, and provides forecasting reports.
  • Identifies and assists with selling, implementing and following-through on catering promotions.
  • Promotes accountability to drive superior business results.
  • Executes Sales strategies and business processes.
  • Executes and supports Customer Service Standards and hotel’s Brand Standards.
  • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
  • Participates in and practice daily service basics of the brand (i.e., MHR Spirit to Serve Daily Basics, RHR Savvy Service Basics, Courtyard Basics of the Day).
  • Building Successful Relationships
  • Works collaboratively with property Sales and Marketing colleagues and Above Property Sales, as well as other hotel departments to ensure sales efforts are coordinated, complementary and not duplicative.
  • Develops a close working relationship with operations to ensure execution of strategies at the hotel level.
  • Works with the management team to create and implement a catering sales plan addressing revenue, customers and market.
  • Works with the property’s Food and Beverage team to develop menus that drive sales.
  • Interacts effectively with vendors, competitors, local community, catering associations and other hotel departments (including Sales, Kitchen and Events) in order to ensure guest satisfaction.
  • Ensures that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.
  • Providing Exceptional Customer Service
  • Serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
  • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
  • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott International.
  • Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
  • Additional Responsibilities
  • Performs other duties, as assigned, to meet business needs.

Employment Status



  • Work at office

Educational Requirements

  • Master of Business Administration (MBA) in Marketing

Experience Requirements

  • 4 to 5 year(s)
  • The applicants should have experience in the following area(s):
    Catering Sales, Hotel Management, sales and marketing
  • The applicants should have experience in the following business area(s):

Additional Requirements

  • Age 22 to 40 years
  • Incumbent should have an experience in the similar position in any 5 star standard Hotel.

Job Location

Dhaka (Banani)



Compensation & Other Benefits

  • Mobile bill, Medical allowance, Provident fund, Insurance, Gratuity
  • Lunch Facilities: Full Subsidize
  • Festival Bonus: 2
  • Service Charge as per policy

Job Qualification

  • Master of Business Administration (MBA) in Marketing
Job alerts

Receive emails for the latest jobs matching your search criteria